Privacy Policy

Last updated: 2026-10-28

This Privacy Policy explains what personal information Cardn3 (getcardn3.com, "Cardn3", "we", "us") collects when you use our website and account area, why we use it, who we share it with and the choices you have. If you have a question about your data, write to support@getcardn3.com.

1. Information we collect

Information you give us

• Account details: first and last name, username, email address, password, country, mobile number and, if you choose to add them, your address, city, state and postal code. Your password is stored only as a one-way hash, never in plain text.
• Google sign-in: if you sign in with Google, we receive your name, email address and Google account ID. We do not receive your Google password.
• Deposits: the coin, network and amount you choose, and the transaction hash (TxID) and other payment details you enter so we can match your crypto payment.
• Support messages: what you send us through live chat, WhatsApp, Telegram or email.

Information created when you use Cardn3

• Orders and balance: your deposits, card purchases, card activations, balance and transaction history.
• Card details: the card number and other details we deliver to your dashboard. These are stored encrypted.
• Login records: each time you log in, we record your IP address, an approximate location based on that IP (city and country), your browser, your operating system and the time.
• Cookies: small files that keep you logged in, protect forms and remember your cookie choice. See our Cookie Policy.

2. How we use your information

• To create and run your account and let you log in.
• To match your crypto deposits, add them to your balance and process your card purchases and activations.
• To deliver card details to your dashboard.
• To send account emails, such as verification codes, password reset codes, deposit and purchase confirmations, and card delivery notices.
• To keep accounts secure, prevent fraud and misuse, and investigate problems.
• To answer your support requests.
• To understand how visitors use our homepage, so we can improve it.
• To meet legal and accounting obligations.

3. Who we share it with

We share personal information only where it is needed to run the service:

• Hosting: our website and database run on servers provided by our hosting company.
• Email delivery: our email provider sends account emails on our behalf.
• Live chat: live chat is provided by Tawk.to. Messages you send there are handled by Tawk.to.
• Google: for Google sign-in, and Google Analytics on our homepage, which uses cookies to measure visits.
• WhatsApp and Telegram: if you contact us there, those apps handle your messages under their own policies.
• Card payments: when you use a card, the business you pay and the card's issuer and network process that payment under their own privacy policies.
• Legal reasons: we may disclose information when the law requires it, or to protect our users and our service from fraud or abuse.

Crypto transactions are recorded on public blockchains. Anyone can see a transaction on the blockchain, but it does not show your Cardn3 account details.

4. How long we keep it

We keep your information while your account is open. After that, we keep it only as long as we need it for legal, accounting, dispute or fraud-prevention reasons, and then delete it.

5. How we protect it

Our website uses HTTPS. Passwords are hashed, card details are stored encrypted, and you can turn on two-factor login in your account. No system is completely secure, so please keep your password private and tell us right away if you think your account has been accessed by someone else.

6. Your choices and rights

• You can see and update most of your account details in your profile settings.
• You can ask us for a copy of your personal information, ask us to correct it, or ask us to delete your account by writing to support@getcardn3.com. We may need to keep some records for the legal reasons above.
• You can block or delete cookies in your browser settings. Some parts of the site, such as logging in, need cookies to work.

7. Age limit

Cardn3 is not for anyone under 18, and we do not knowingly collect information from children.

8. Changes to this policy

We may update this policy when our service changes. The date at the top shows the latest version.

9. Contact

Questions about this policy or your data: support@getcardn3.com.